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Refund & Cancellation Policy

Refund & Cancellation Policy for The Simply Salad's Veg Salad Orders

At Simply Salad, we strive to provide our customers with fresh and delicious veg salads. We understand that circumstances may arise where you need to cancel your order. Please take note of our cancellation policy to ensure a smooth process:

    1. Cancellation Period:
      • You may cancel your order up to 24 hours before the scheduled delivery or pickup time.
      • For orders with a delivery date less than 24 hours away, cancellation requests must be made within 1 hour of placing the order.

       

    2. Cancellation Process:
      • To cancel your order, please contact our customer support team via email at info@thesimplysalad.com or by calling our helpline at (+91) 7490053519.
      • Please provide your order number and relevant details for faster processing of your cancellation request.

       

    3. Refund Policy:
      • If you cancel your order within the specified time frame, a full refund will be issued to your original payment method.
      • Refunds may take up to 3-5 business days to reflect in your account.

       

    4. Late Cancellations:
      • Cancellation requests received after the specified time frame may not be accommodated.
      • In such cases, the order will be processed, and you will be responsible for the full payment.

       

    5. Quality Assurance:
      • We guarantee the quality and freshness of our salads. However, if you receive a damaged or unsatisfactory product, please contact our customer support team for assistance.

 

  1. Changes to Orders:
    • We understand that you might need to make changes to your order. Please contact us as soon as possible, and we will do our best to accommodate your request.

     

  2. Force Majeure:
    • Simply Salad reserves the right to cancel an order or part of an order due to unforeseen circumstances, such as natural disasters, strikes, or other events beyond our control. In such cases, a full refund will be issued.

     

  3. Policy Updates:
    • The Simply Salad reserves the right to update or modify this cancellation policy at any time. Please check our website for the latest policy information.

By placing an order with Simply Salad, you acknowledge and agree to abide by the terms and conditions of this cancellation policy. If you have any questions or concerns, please don’t hesitate to contact our customer support team.

Thank you for choosing The Simply Salad!

The Simply Salad, (+91) 7490053519